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Maintenance customers can file a request in the portal. The request goes straight to the assigned consultant, and the portal keeps its history.
Customer Support Portal(opens in a new tab)
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Next steps and contacts
After you send
- A consultant contacts you
- We listen to your current situation (30 minutes)
- We give our view on fit and propose next steps
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After you send
- We agree on a date
- A demo tailored to your industry and processes (60–90 minutes, online or on site)
- Questions and answers
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Maintenance customers can file a request in the portal. The request goes straight to the assigned consultant, and the portal keeps its history. Customer Support Portal(opens in a new tab)
After you send
- A technical specialist contacts you
- We check your environment
- We send a quote or a technical opinion
After you send
- Our team contacts you
- We check the requirements of your site
- We propose how to apply the solution
After you send
- A consultant contacts you
- We agree on the scope and the schedule
- We run the assessment (about 4 weeks)
- We report the results
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After you send
- We check your current version
- We review the upgrade path and the TCO
- We send a proposal
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After you send
- We listen to your situation
- We review the feasibility and the schedule
- We propose an As-Is assessment
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Maintenance customers can file a request in the portal. The request goes straight to the assigned consultant, and the portal keeps its history. Customer Support Portal(opens in a new tab)
After you send
- We check the systems to connect
- We review the integration method (query, transaction or event)
- We send a proposal
Related pages
Maintenance customers can file a request in the portal. The request goes straight to the assigned consultant, and the portal keeps its history. Customer Support Portal(opens in a new tab)
After you send
- Our team contacts you
- We check the scope of operations
- We propose a service level agreement (SLA)
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After you send
- We send the training schedule
- We confirm the attendees and the course
- We run the training
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After you send
- A consultant contacts you
- We listen to your situation
- We propose the scope and the schedule
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After you send
- We agree on a date
- A demo of the costing, accounting and closing agents (60 minutes)
- We discuss the scope
After you send
- We confirm receipt
- We review your documents
- We contact you within one week
After you send
- We confirm receipt
- We pass your inquiry to the right team
- We reply within one business day
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Contact us directly
- Phone +82-2-572-4720
- E-mail contact@orcait.net
Visit us
1F Grace Building, 26 Dwitgol-ro, Gwacheon-si, Gyeonggi-do 13814, Republic of Korea
Map and directions- Phone
- +82-2-572-4720
- Fax
- +82-2-572-4739
- contact@orcait.net
- Privacy contact
- Management Support · +82-2-572-4720